Narrelle Hand, who runs the Outback Inn in Wanaaring in the state’s north west, says she has had to wait for up to a month to receive bills in the mail, and some have never turned up at all. Photo by Amelia Williams.RELATED:Readers go postal on letter deliveryFOR Narrelle Hand, it is often a long time between letters.
Nanjing Night Net

Ms Hand, who leases the Outback Inn at Wanaaring in the state’s north west, says the mail delivery to the remote town is often so bad, residents would be better to drive it there in person.

Despite the fact the tiny town is very remote, Ms Hand said mail delivery comes every Tuesday and Friday. And, if the dirt road to the town is open, it does arrive.

But often her bills don’t.

“You will get people calling up and saying ‘you’re overdue on your account’. But I haven’t got the bill yet,” she said.

“Sometimes I get the power bill in the same delivery as the reminder.”

“Bills have been up to a month late.”

Ms Hand said she used to cash cheques at the inn, but because she was afraid she would lose the cheques in the mail, she would make the 400-kilometre round trip to Bourke to deliver them personally to the bank.

Ms Hand said she made a complaint to Australia Post about the late bills, but she hadn’t received any calls or emails to follow up.

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